Contact - PurePeptide

A question about a product, a certificate of analysis or an order in progress? Write to us. We reply within one business day.

How to reach us

Contact details and response times
Email	contact@purepeptide.care
Hours	Monday to Friday, 9am – 6pm
Response time	One business day
Languages	English, French

Before you write

Including these details lets us resolve your request on the first exchange:

Question about an order: give the order number and the email address used.
Certificate of analysis request: give the batch number printed on the vial.
Technical question: specify the compound and the format concerned.

The FAQ already covers the most common questions on storage, reconstitution and shipping.

Order tracking

Your account area holds your order history and shipping status.

What we can’t advise on

Our products are laboratory reagents. We provide no dosage, no administration protocol for humans or animals, and no medical advice, however the question is phrased. For any health question, speak to a qualified healthcare professional.

Research use only

Every product presented on this site is intended for laboratory research use only. These products are not for human or animal consumption, nor for any diagnostic or therapeutic use.

Researcher verification

PurePeptide supplies research compounds strictly for in-vitro laboratory / research use — not for human or veterinary consumption. By entering you confirm you are at least 21 and agree to our terms & conditions.

I am at least 21 years of age. I confirm I am a qualified researcher purchasing for in vitro / laboratory research only — not for human or veterinary use.